A comprehensive report will be faxed or e-mailed to you, usually within 3 to 4 hours of having received your drive at our facility. The report will detail whether the problem stems from the hardware (physical) or software structure (logical), or both. The results of the data mirroring to an alternate drive, (we never work on the original drive without prior customer approval and only in the event of a hardware malfunction) and a firm estimate of the data recovery cost will be included in the report. A service technician will follow up shortly after you receive the report to discuss how you would like to proceed. The evaluation process
usually involves a substantial investment in time and resources.
At Accurate Data Recovery this service is provided
free of charge. If you decline our quote your drive will be immediately
returned to you in its original condition by the courier of your choice.
|